Help & Support
We're here to help
24/7 support for payments, POS devices, kiosks and your account.
Contact us
Call +94 117 420 888 or email info@megapaysl.com. POS merchants also have a dedicated account manager.
Common questions
A payment didn't go through — keep your reference number and contact support; we'll trace it.
POS or settlement issue — reach your account manager or our 24/7 line.
Account login — use “Log in” on the website; for the mobile app, reset from the app.